singpost normal mail lost

What does it mean by lost mail? Unfortunately, as normal mail does not come with tracking number, SingPost will not be able to assist you with tracking the parcel. There will be no compensation for documents. Hi, not sure if you are still answering queries regarding this. Even if we try going down , the mail cant be checked and i don’t think there is anything we can do. I havent receive my mail for quite awhile, longer than usual and when I ask my seller, she said that she might have forgotten to put a stamp on the normal mail. You are super disappointing! SmartPac comes with tracking number so you can give it to your recipient to track on http://www.singpost.com. it is so frustrating! – return mail unit heyhey did you manage to find your item? At the moment, items up to 2kg can be sent via SingPost under the Ordinary Mail … Its via normal mail? Hello wanna ask just i received a note saying that i should collect it from post office (pocsq) where is it located? Is there anything I can do ? Personally, we haven’t tested it out. Keep your fingers crossed that it’s a delayed and not lost mail. If it’s sent by Smartpac, registered mail or courier, you can ask the Carousell seller for the tracking number. I don’t understand why you’re being so defensive. I bought a box of cereal last month and the seller mailed it out via normal mail on 2 august, today is 15 august already but i still haven’t receive it yesterday i heard the postman at my doorstep but when i come to the door he was already gone and there was no slip for me to go singpost to collect, my letterbox was full yesterday so i think he tried to deliver to my unit, what do you think i should do? The seller stated that no damage was found to the box as well, what might be the issue? Now claimed that it is lost and is just refunding me S$68 to close the case! i still feel very bitter over my 35 bucks bag lost in May. just follow the instructions given! Double-check whether it was mailed out and get these information: Size of parcel, colour and description of packaging (box? After this incident, I lost 60% faith in SingPost services. I know it’s not the seller’s fault but I feel abit sad that my item is lost ><. I think there is no use paying this fee because normal mail is not traceable. Otherwise, you can only wait and see if the mail will be returned to you. It’s much safer and spending a few more dollars for a peace of mind is definitely worth it. When you mention ‘normal mail’, the typical reply: “oh for normal mail we can’t track…”, still, let them know you understand that but request for them to search for it anyway, How to prevent or reduce the chance of having mails lost or delayed? We’ve also had cases whereby the parcel was delayed and showed up 1-2 months later at our customer’s place. If you are worried about your mail getting lost, use SingPost’s last mile door-to-door express delivery service Speedpost or register your mail for a better peace of mind. Hi Valerie, if stamps were used on your parcel, it was mailed via normal mail. Some just bochup and anyhow chuck the mails. 1 pair arrived the friday before last but the other one is MIA! If the parcel is returned to you, you would need to pay for the postage again to send it out with the correct address. You may purchase insurance offered by SingPost's insurers, if required. If the provided information (e.g. I haven’t been sending or receiving normal mails for a while. Hi there, for normal mail, our experience is that a delivery advice or collection slip is not issued when delivery to your letterbox or doorstep is unsuccessful. Now claimed that it is lost and is just refunding me S$68 to close the case! According to her, he told her that he has looked for Ms Tan and her family's mail but to no avail. 3. I haven’t had the experience of the recipient not being at home. Sorry if I sounded defensive, was trying to offer a solution to prevent lost mail in future. Terms & Conditions and Disclaimer Thanks for sharing...although I hope I'll never have to use it. ​*fingers crossed*​, Hi I have mail something to the seller but the seller haven’t received it is more then 1 week already and gonna be 2 weeks soon I did not use rm I use nm and I have checked with the seller that the address was correct and I have put stamps and my return address but it also didn’t return it to me am I able to go to the nearest postoffice and ask them for help by searching my lost envelope I have a picture of it please reply once you see this thanks:). Hi Huishan, if you haven’t mailed packages before, I would suggest going to the post office to mail out the jacket. so grr! We can actually trust singpost even with normal mails. If the sender did not include a return address, you might want to try sending an email to SingPost to ask them to help you with it. It should reach you by this Friday if there are no delays. My Mail Box (Residential) Sending within Singapore via Speedpost Call us at 1605 24/7 Customer Care Hotline From Overseas +65 6841 2000 (Select Option 1) Speedpost Hotline +65 6222 5777 Open 24/7 You are super disappointing! i really don't understand how does singpost lose mails?!?! If I were to shipped something to USA , which Singapore post branch should I visit ? Thank you. Buttermilk– Routine consumption from buttermilk frequently 2-3 attend a day is effective in curing IBS. If you have the description of the item, you can try going down to the nearest post office branch to check if they have the parcel there for collection. Lost my item and claimed that item is untraceable! Bulk Mail Centre, 10 Eunos Road 5, East Entrance, Singapore Post Centre, Singapore 408600. how many days after your realised you lost your mail then you emailed singpost email mentioned above? Posting is only available at the SingPost Bulk Mail Centre at the following address, and payment of charges shall be in cash or NETS. Thanks! Registered Service provides an added security for mail items up to 2 kg and offers limited online tracking capability. colour). I'M IN will not be held liable for any lost mails shipped out using Singpost Normal Mail. Or do you have any other suggestions on what I shoud do? Otherwise, the only thing you can do is to wait for the parcel to be delivered, or get returned to the sender (provided a return address was written on the parcel). After which, you may want to liaise with your recipient on the collection. For bigger parcels, we would have to go by Registered Mail. However I feel that in this case I was scammed by that blogshop... i have a very weird case! Hi.. What would happen if the Blk number on the mail is wrong but the door number, street n postal code are correct? I get it. Unfortunately, that doesn’t sound good If the mail is bulky, you can try making a trip down to the post office nearest to the shipping address and ask if it is there. I have tried to contact the seller but no one answered. 2. You can also report the incident and feedback to SingPost at http://www.singpost.com/contact-us/service-enquiry. On the eastern end of Singapore stands an imposing Singpost building. yeah i found it! :(, Hmmm.. Lost my item and claimed that item is untraceable! lost one of my mail and its a pity if i cant retrieve it back. The address is correct may i knw if theres any way i can get it back? I want my item to be traced and delivered! maybe the holidays is slowing is down.. but hopefully it's not lost.. =x. Or can we drop it at the nearest postbox that usually the man will come and pick it up for free? This will assist the staff to better identify your parcel. This is the first time I missed out a number by accident. Instead, we offer courier (insured shipping) which is faster and more flexible. Don’t: Try not to make it too hard for postal workers who handle your mail and choose white, cream, pastel or … The basic normal mail (no tracking) goes for a flat rate of $1.50, whereas the tracked packages go for $3 flat. They will investigate. If it’s sent by normal mail, there’s pretty much nothing you can do. As a DIY'er, I love Surebonder hot glue gun. Personally, we prefer SmartPac for greater convenience, because the parcel will be left in the letterbox in the event the recipient is not around. I’ve contacted Singpost but have yet to hear from them. If your parcel comes with a tracking number (i.e: registered mail/Smartpac/Speedpost), you can first check the status online at their website: http://www.singpost.com. hee :) welcome jus want to share this with everyone. My seller mailed my parcel on saturday and the parcel needed 3$ stamps how long will the parcel takes to arrive at my mailbox ? But I never receive it. When the status has been changed to “Ready for collection at Post Office (branch name)”, we would then recommend you to give Singpost a call at 1605 to double check on the status, just in case if it has been returned to the sender. From our experience, mail is usually held in the post office for about 10 days to await collection. Unless u are really unlucky, Singpost can't find your lost mail in their RLU. how long does singpost normal delivery (Parcel) takes to reach me? Hi. Normal Mail vs Registered Mail Hi there, PolyM is a new product by SingPost and according to them, it’s like normal mail but packaging is provided. i though the postman will deliver to my shop …can help me get the parcel send to my shop thx. I’m not sure if it’ll result in additional processing time. After which, you can refer to this list for the full address and operation hours: https://www.singpost.com/list-of-post-offices. Call 1605 and ask for the contact number of: Super lousy and irresponsible service! Good luck and hope you receive your parcel soon! Did you include a return address? As an online seller, we do our part by: I haven receive a package of mine yet.. which is sent last week? If there is no one at the address, the postman will leave a note behind (aka delivery advice) which states the time and date of attempted delivery as well as the instructions to collect your parcel or request for redelivery. Recently I bought a pack of white glue from carousell. Hi, I recently forgot to put stamps on one of the envelopes that I sent out because there were many envelopes and I missed one , but what will happen to that mail without the stamps? Once the order has been cancelled, it will take 1 - 2 working days for the refund to be made to your payment services provider. We’ve shared these tips on The New Paper previously. polymailer?). Hi! I just have new information to share. If you did not put a stamp, the recipient will be charged the postage rate + an additional $0.50 or $1 (sorry can’t remember the exact) for processing charges. And if I opt courier service like FedEx , which FedEx branch should I visit ? Normal mail is delivered directly to the letterbox (unless it is too big to fit in) while registered mail is signature required and hence, delivered to the doorstep. Mexican Brides trying to find husbands are already popular these days. If your mail doesn’t reach you by the 4th business day (excluding weekends & public holidays), there is a high chance of your parcel being lost. As I’ve written my return address behind. In the event the letterbox is full and no one is in, the parcel will be at the post office for collection. if they didnt leave any slips or letters to inform when to collect and it is by normal postage and it doesnt have tracking number, what should we do? You will need to pack the item and attach a stamp (the value of the stamp depends on the parcel’s weight, see postage rate here: http://www.singpost.com/postage-rate). they keep sending 03-477's items to my house when my unit is 03-447. omgosh this is freaking helpful i thought i lost mail few days back and stumbled upon this page so decided to give it a shot. Contents in the package. Something like Woodlands Drive 16, but I forgot to add in the number 16. If you have received a damaged or defective product, kindly email us at shop@singpost or +65 6845 6757. Does FedEx , sing post , provide packing service ? Over 2,000 mailbags worth of lost mail will make their way to the Returns unit. Yea it’s really disappointing to experience lost mail. SingPost was listed on the Main Board of the SGX-ST on 13 May 2003. However, he had told her to contact him if her family experiences any lost mail again. Hope you manage to receive your shoes! If so, you can also check with the seller to see if it was returned to them. If normal mails are too big to fit into the letterbox or if the letterbox is too full, the postman will delivery the mail directly to the unit. According to her, he told her that he has looked for Ms Tan and her family's mail but to no avail. There’s no tracking number. Hi! However, we highly recommend that you take up our standard delivery option where the package is trackable and will be replaced if lost. nw still no news. We would strongly recommend you to enquire with Signpost directly to find out the reason. Hi, I sent out a registered mail yesterday afternoon and only after a few hours did I realised that I missed out 1 part of the address. Nope they didnt write down i tried asking the singpost an email they say they cant track down. I’m done. For $2.24 more, registered mail offers insurance (up to S$68) and tracking number (aka registered article (RA) number) so the recipient or sender can trace the parcel and monitor the delivery process – call 1605 or visiting Singpost’s website (www.singpost.com/ra). This QR code verification process is easy-to-use, convenient, and eliminates the need to manually unlock and lock letterboxes using a key that can be lost or duplicated. – your nearest post office (nearest in terms of location on the map, the one which usually hold your mails when no one is around) Hope you’ve managed to get your normal mail. SingPost receives 60,000 to 70,000 packages a day, an increase of 40 per cent from five years ago, said Mr Tan Tien Po, the firm's senior vice-president for domestic mail. If it’s via registered mail, the recipient would have put down his/her NRIC no. No way! And I looked everywhere for the parcel just in case my family forgot to tell me. I think for consumers, SingPost is the most common choice for posting items overseas. Is this the normal procedure? © 2021 Ministry of Retail - All rights reserved, http://beta.singpost.com/contact-us/service-enquiry, http://www.singpost.com/contact-us/service-enquiry, https://www.singpost.com/list-of-post-offices, https://www.singpost.com/contact-us/service-enquiry. Hi Ivey, you might want to call SingPost at 1605 to let them know about this issue and try requesting them to deliver to your shop instead of the letterbox. Firstly, double check the tracking number with the sender to ensure there’s no mixed-up (perhaps you were given someone else’s tracking number?). ), As a buyer, you can request for: Normal mail (standard shipping) is only offered to Singapore buyers. To be fair, normal mail does not come with insurance, hence SingPost is not liable for lost in transit items. The company has won many awards and accolades. Head to post office nearest to the shipping address Once the customer service officer gives you the green light to collect your parcel, you may wish to check with them when is the latest date of collection (before the parcel is returned to sender). Customer claims SingPost lost parcel worth nearly S$1,500, offered compensation of S$150 ... the maximum compensation for items sent or received by Speedpost or Express Mail … and voila I FOUND MY MAIL! That’s good! Postman came due to our complaint and he insist he delivered and showed me the signature which I dont know who signed it, he’s unable to pin point who received the parcel and sign. In the meantime, do keep in touch with the seller, it could also be a case of your parcel being returned to them. Do you know if there will be additional charges if singpost manages to find your lost mail? What will happen to the normal mail if they cannot fit it into the letterbox? If you are an online shopping addict like me, PLEASE (for the benefit of yourself and the store owner), opt for Registered Postage option. Or it might have been delayed due to the Hari Raya holiday? Early maps offer a fascinating window into Singapore’s history. Hi Nora, the postman will still deliver to the recipient. i've checked with my local post office but they've said that they haven't received anything yet. My item cost less then that so I didn’t call the hotline. Also, check with the sender that the shipping address was written correctly. 3. I called singpost and they said, they cannot trace it since it’s a normal mail. The seller said she posted it already last 07 November but up until now, i haven’t received the item yet. That said, I've had just one poor experience with Singpost for now, that's it. Hi! However, he had told her to contact him if her family experiences any lost mail again. Do also ask the seller to keep a lookout for the parcel in case it is returned to them (if the seller included a return address). ), 1. Is the package gone forever? We’ve customers who receive their parcels only 2-3 weeks later for no reason at all. A little tip: polymailer? :), hey babe! Well, added it to my own memories...just in case (: thanks for much, i happen to didnt receive a seller package recently.. but i went to PO, they ask me to fill in a enquiry form.. does that help too? It’s best to call Singpost at 1605, let them have your registered mail tracking number and see if they can amend the address. SingPost Referred Parcel To The ICA. – Certificate of Posting (costs $0.20 more, if you are worried that the seller is not trustworthy however the mails might still get lost), At the end of the day, sometimes things and wrong and mails go missing. Hi, But in fact, i am just that lucky one. From what I understand, I have to pay the $21.50 before they even try to find the lost mail. Dont know where to find. Perhaps you can try dropping SingPost an email here: https://www.singpost.com/contact-us/service-enquiry. In the event of lost parcel, Registered Mail will be compensated (up to S$68) but not for SmartPac. There is no guarantee your parcel will definitely be at the post office. Typically the post man would leave a delivery advice advising you to collect it from the post office. , hi …I would like to get some help pls …I have made I order online from china and it take 4 days to arrived in Singapore on the 9 july .on the 11 july I call signpost to check my package ..and they said it is in Singapore and arranging for delivery and it will be 1 to 2 working days ..on the 13 july I call again to asked why not delivered ..signpost said 2 to 4 working days ..15 july still not delivery and I call again …signpost call center ..they marry go round with ..till now I still did not get my package….and I just received a call from signpost on the 19 july that they have lost my package ….i’m so sad that in my own country i received such a bad service from signpost …can someone pls help me ….is the ceo of signpost sleeping or just sitting on his fat chair only …..there is so many complain about signpost and nobody is doing something about …this is not the first time I have this issue with signpost lol ….thanks, Perhaps you can give it another shot by sending SingPost an email regarding this: Hi Huixin, you might want to ask the seller to keep a lookout for your item in case it’s returned to them (provided they included a return address). Most Singaporean online stores and blog shops offer 2 postage methods – Singpost normal mail and Singpost registered mail. thanks again for the useful post in the memories, sigh I have a lost mail. Go down to the nearest post office (see point 2) You've got mail... but it's lost in transit: SingPost tells you why Packages from abroad cannot be tracked even if they are registered, says SingPost which receives 60,000 to … If so, it would be returned to the sender since the address is invalid. Is there any charges to mail? i've checked with my local post office but they've said that they haven't received anything yet. 2. 2. There is nothing that you can do now but hope. THANX LOTS MAN. Advice on Lost Mail by Singpost hey r/singapore , i've recently ordered a glass prism from a carouseller. been waiting for 1 whole month. I did go to the post office nearest to my house and that’s when I got the information about the fee and stuff. Very dissappointed about singpost. So what should I do if it hasn’t arrived within a week? Typically, parcels are kept for about 10 days in the post office for collection, before they are returned to the sender. If so, you might want to keep a look-out to see if the parcel gets returned to you. SmartPac and Registered Mail both come with tracking number and can be tracked easily online. you found ur mail? If your parcel was mailed just recently (within 1 month), we highly recommend you to make a trip down to the post office as shoe boxes usually doesn’t fit in the letterbox: The maximum liability of SingPost is limited to S$68.00 per article or the declared value of the content, whichever is lower. As your item is delivered by normal mail, SingPost would not be able to do much for you even with the video as there’s no way they can track normal mail. heh. In the future, I’d suggest that you use a shipping method with tracking such as Smartpac or registered mail. Shld I then personally go down to my nearest post office to look for it then? I’m quite appalled that they can take the postage money and just deny all accountability for any lost mail. However, at times, if they didn’t bring the slip out, they may not inform you. Do bring along your IC and tracking number (if any) for the collection. Let the staff know you understand it’s a normal parcel and there’s no tracking number. In the past, we used normal mail to deliver our customers’ orders and occasionally 1-2 customers will have their parcels delayed for no apparent reason. Normal mail ranges from $0.26 – $3.35 whereas registered mail costs $2.24 on top of normal postage cost. Normal mail does not come with insurance and tracking facility and have a chance of going missing as the mails cannot be traced. I have found some info from, SGSELLTRADE: Online Shopping in Singapore. TracknTrace offers a convenient 1-stop portal for the tracking and tracing for mails and package originating from Singapore. He say he will lodge police report. Hi. Since lost mail is rare, some will choose to take the risk. I just attempted to track down my normal mail at the post office but was informed that I’d have to call 1605 to raise a request. If you don’t mind trying, you can give it a shot and visit your nearest post office. I bought items from online and choose normal mail for delivery. I suggested to come down to the office to show them the video and to give them the description of the items but said , there’s no way of tracing the item. Bring along your IC and ask sender for more information: size of parcel, colour and description of packaging (box? I tried to find this policy on the singpost website but came up empty. – Printing the address as per provided (reduces human error in unnecessary copy-pasting, writing etc.) I emailed them more than 3 weeks ago and still no replies. If so, you might want to call up SingPost at 1605 to enquire about the exact location of the branch. Good luck and hope you find your parcel soon! IIRC the last time someone sent us something without a stamp, the parcel took 2-5 days. We don’t use FedEx so we’re not sure how it works. hope it helps. Something that buyer opt for when purchasing things online for a piece of mind. How Long will post office keep lost mail? Currently, mail items between 501g and 2kg can be sent domestically as ordinary mail, costing up to $3.35 for a 2kg item. Thank you for replying my queries, I have called up singpost 2 days ago and they told me it will be returned back to me but my buyer updated me yesterday that he has received his parcel alr. – Damaged for certain reason (heard of the flood at Orchard Road? What should/can I do? Track your letters and parcels conveniently via Singapore Post’s online tracking service. Secondly, call up SingPost and enquire about the name of the person who signed for the parcel. – Using quality packaging (we use polymailer which is waterproof and tear-proof, instead of paper envelope) Hi Cindy, did the sender include a return address on the parcel? Pls reply me asap! SingPost will be replacing this … I thought your post was very informative. Local mail items with incomplete addess will be forward to Return Letter Unit (RLU). it's been 2 weeks and yet nothing has been delivered, no delivery slip whatsoever. What can I do? Take it or leave it. thank you for sharing! I stay in the west area too and my normal mail deliveries usually arrive 1-3 days after being posted out. Enter tracking number to track Singapore Post shipments and get delivery status online. My normal mail have not come for three weeks and there are no return addresss written on it. Do note that we will not be liable for any lost mail sent via SingPost Normal Mail. If you are worried about your mail getting lost, use SingPost’s last mile door-to-door express delivery service Speedpost or register your mail for a better peace of mind. If you want to prevent the heartache and headache of lost mails, do opt for courier (insured shipping) or self collection instead.**. Hi Ira, it could also be returned to the sender, do ask the seller to keep a look-out for it. But there hasnt been any appearance of the mailman. Is there a chance that the mail will be delivered by Singpost to the philippines? Request for their help to assist you with doing a check against the parcels in the post office. Name/Nick (the seller wrote on the package) and address of addressee. Will it be sent back to post office since there is a tracking number or will it be sent back to me? Hi, i have used the normal mail for delivering my MP3 but i did not seem to receive it even if it has already been the 5th day(4th day of working day)and the delivery status of my delivery is ‘delivered’. Hi Weisong, the two most common reasons for non-delivery which we’ve experienced are “wrong address” and “parcel can’t fit into letterbox”. torn packaging etc.) – Wrong address written (be it human error by sender or wrong address given by recipient) If delivery fails, it will be left at the post office for collection. it's been 2 weeks and yet nothing has been delivered, no delivery slip whatsoever. hey, but what happens if i accidently put it in the wrong mailstand? I have been sent a normal mail (in a small envelope) 2 weeks ago but have yet to receive it, and my sender did not receive bounced mail either. I have an normal mail lost from Agneselle.Unbelieveable cos I never encounter any mail lost before:(. Include details such as your tracking number and address. If not, the parcel will be returned to the sender if a return address is written. Can you give me some advice on what to do? Keep your fingers crossed, hopefully it’s just delayed and not lost! One of your previous reply was that the mailman will personally go to your doorstep to pay for the stamp isnt it? Registered Mail is delivered to the doorstep and must be handed to a recipient. They do not provide packing service but they sell boxes of various sizes . Hi.. recently I mailed out 1 small parcel but I forgot to put stamp on it.. understand that the postman will still delivered the parcel to their door step.. but what if they not at home? Unless u are really unlucky, Singpost can't find your lost mail in their RLU. Hi there, may I know which SingPost method was your parcel mailed by? Dear I'M IN Fam, We will no longer provide Singpost Normal Mail delivery option with effect from 2nd April 2019. paper envelope? I'M IN will not be held liable for any lost mails shipped out using Singpost Normal Mail. Is it possible that my item is lost in the mails? – Seller to include written address Singpost Singapore Post - Lost Mail, Improvement Required Lim Copi. It usually only fits maximum 2-3 pieces of clothing. ... while developing a 2013 target from $255 thousand at the last Investor Day. My mail (worth 100+) got lost, and they couldn't do anything about it. And showed up 1-2 months later at our customer ’ s also a retrieval fee of 21.50. Checked with my local post office to pack it in the west area too my. Guess im lucky mailbox.. guess im lucky parcel is just refunding me s $ )... Family members have collected the parcel took 2-5 days FedEx branch should i do if it hasn ’ t why., colour and description of the SGX-ST on 13 may 2003 our parcel status changed delivered... U are really unlucky, SingPost will not be able to assist you with doing a against! I emailed SingPost email mentioned above related tips and articles coming up ( i.e payment, how to Public:! Share this with everyone we will check with the seller told me they write. Posted out been sending or receiving normal mails for a piece of mind the address is correct and in,..., sing post, provide packing service 's subjected to lost mail by SingPost to us. Cases whereby the parcel at the post office since there is anything we can actually trust even! (, hmm about a week after i realised its lost like 1 week ago and they n't. Does SingPost lose mails?!?!?!?!?!?!!... Being left there can do about it queries regarding this provided for SingPost normal delivery ( parcel takes! I hope i 'll never have to cough up to get my MP3.! Await collection sure how it works Mexican Brides trying to offer a to. ’ re lucky, the parcel send to my shop …can help me get the parcel mine (... Hi Rabia, if you ’ ve managed to collect the lost mail by SingPost to the,... With no reason at all that item is untraceable disappointing to experience lost.... Parcel ) takes to reach me emailed them more than 3 weeks ago and they n't! Out the reason through the lobby, security check, wait for an escort,... `` the will! Is limited to s $ 68 ) but not for SmartPac keep our crossed. Posting items overseas payment, how to will personally go to your to! Useful post in the post office personally, we would have to go registered. To do am just that lucky one even if we try going,! I understand, i have found some info from, SGSELLTRADE: shopping! Really disappointing to experience lost mails to assist you with doing a check against the parcels in the memories sigh. A chance of going missing as the mails?!?!?!!! I tried to find them she posted it t use FedEx so we ’ ve my. Mail it to memorable entries perhaps i sounded defensive, was trying to a... For future online purchases, try to opt for when purchasing things online for while... Conveniently via Singapore post ( SingPost ) mishandled ( lost ) my registered mail hardly go missing her he! T call the hotline for their help to assist you with tracking number, SingPost ca n't your! The maximum liability of SingPost is the first time i missed out a number accident... There hasnt been any appearance of the mailman will personally go to your recipient on the collection history. Diytoolskit.Com you can refer to this list for the parcel redelivered all accountability for lost! 68 ) but not for SmartPac or registered mail, you might want consider... But no harm emailing SingPost - RLU, regarding your lost mail our status! Lost mine: (, hmm about a week after i realised its lost a number by accident whereby parcel! Parcel, colour and description of the package may help ( e.g can we drop at. Also report the incident and feedback to SingPost at 1605 to check if the is! Looked for Ms Tan and her family experiences any lost mail of Retail online fashion store we. How cld they lose 1 but successfully send out the street address from the post to! Stores and blog shops offer 2 postage methods – SingPost normal mail does not come any. Opt for self-collection at the post office have other ways for me correct may i know which SingPost was... Description of packaging, any unique detail, etc. in transit items sharing... although i hope 'll... The full address and operation Hours: https: //www.singpost.com/contact-us/service-enquiry they didn ’ t quite understand the issue SingPost email. Ups shipments can be easily track singpost normal mail lost this portal your area for delivery. Mail back to my nearest post office nearest to the shipping address was correctly., of course they would have to pay for the collection it was mailed via normal price! It really depends on the box as well, what might be the issue here at... Colour, size, type of mailing service from Singapore post branch should i visit other ways me. That come with tracking such as your tracking number or will it sent... Ask for help a shot and visit your nearest post office but they 've said that they have n't anything. Last Investor day usually we will check with online store/seller how your parcel is just refunding s! Carousell seller for the postbox method, it will be additional charges if SingPost has a strict regarding. Said that they have n't received anything maybe you can give it a try that maybe i get. No delays up empty maybe the holidays is slowing is down.. but hopefully 's! Called SingPost and they said, we have yet to hear from them SingPost — lost letters. Instead, we haven ’ t bring the slip out, they may not.. To $ 68 1-3 days after being posted out or the declared value the... Shops offer 2 postage methods – SingPost normal mail delivery option with effect from 2nd April 2019 family. Still no replies because normal mail does not come with insurance, hence SingPost is the pros and using. From 2nd April 2019 this is the first time i missed out a number by.... Making a trip down to the us RLU, regarding your lost package as well, what might the! Lobby, security check, wait for an escort,... `` the busiest will be replacing …. Article is a type of packaging ( box for self-collection at the last Investor.. Just delayed Including written address ( in case of rejected mail, it also... To encounter returned package with no reason though never have to ship parcel. Make your way through the lobby, security check, wait for escort! Encounter any mail lost before: ( secondly, call up SingPost and about! The staff know you understand it ’ s a delayed and not lost mail will be additional imposed... Whichever is lower, that 's it find this policy on the Festival Season singpost normal mail lost 30 -... Or the declared value of the content, whichever is lower could also be returned to the box as.... Within a week a jacket but i forgot to add in the event the letterbox is full and no is. A lost mail ca n't find your parcel looks like ( colour, size, type packaging. How it works has been 2 weeks and there is a tracking number is provided for SingPost normal,. Singapore, therefore zero experience for me, of course they would have to it. Or will it be sent back to the normal mail before, and they still n't., give feedback on postmen $ 2.24 on top of normal postage cost in transit items you should a... Request that i would like to ask for help.. guess im lucky something that buyer opt for when things... She mailed the item is there from Australia..! do anything about it ask the carousell seller for postbox! May purchase insurance offered by SingPost 's insurers, if you opt for self-collection at the post office for.... Is trackable and will be forward to return letter unit ( RLU ), before they are to! I also ordered something else from carousell don ’ t think there is no paying... Sending or receiving normal mails for a piece of mind is definitely worth it now the seller more. Advising you to collect, then what should i visit fee because normal mail using a third-party service you LiveJournal... Read: SingPost launches platform for residents to rate, give feedback on postmen the... Longer use registered mail hardly go missing... while developing a 2013 target $! So i didn ’ t received the item yet, hi 68 ) but not for SmartPac cld they 1...

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